• Useful Hotel Receptionist Interview Questions

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    September 25, 2020 /  Hotel and Restorant

    Hotel Receptionist is a person employed in a hotel whose main duty is to answer the telephone and receive visitors. He or she either meets in person or answer through phones and provides first impression of the hotel to the guests.

    Hotel industry is rapidly developing and adapting to the requirements of our modern lifestyle. Given below are some common interview questions that come up again and again during interviews for the post of hotel receptionist.

    1. What roles and responsibilities lie on the shoulders of a hotel receptionist?
    A hotel receptionist has to perform numerous important duties. They are responsible for answering visitor inquiries about a hotel and its services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones, filing, records keeping, keyboarding and performing a variety of other office tasks, such as faxing or emailing.

    2. What occupation specific tasks that you have undertaken in your previous hotel?
    The occupation specific tasks that I performed in my previous hotel include handling telephone inquiries, managing customer relations and providing exemplary services. I also welcomed guests, deal with room bookings, cancellations and handled general requests made by guests during their stay.

    3. How do you manage and handle unhappy customers?
    It is very significant for any hotel to satisfy their customer. Sadly unhappy customers are part and parcel of running a hotel. Well, I usually handle unsatisfied customers by listening them. The main thing a disgruntled customer wants is to be heard. So I let them speak first and thereafter I try to solve their problem.

    4. Why do you wish to become a hotel receptionist?
    It is the most general and commonly asked interview question. One has to tell reasons as to why he or she fits into this position. You have to tell how your studies, skills, experience and personal qualities will contribute to the work of the hotel. Think of all the positive traits in your personality that makes you suitable for the job.

    5. Why did you left your last job?
    Do not speak badly about your previous employer. You can chivalrously answer this question by saying that there was no growth scope in my previous hotel that is why I left it. I am looking for a company with long term growth opportunities.

    It is very important to be prepared for an interview. During the course of an interview, you may be asked various questions. Just one bad answer can stand out and cost you the job. So prepare well before appearing for an interview.

  • Travel Booking Engine Development(flight Booking-worldspan Sabre, Hotel Xml Integration- Gta)

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    September 19, 2020 /  Hotel and Restorant

    Hi There,

    PROVAB TECHNOSOFT is a leading Travel Booking Engine Development company, develops the flight booking engine, hotel booking engine and car booking engine for global clients.

    As a leading travel technology & consulting company, we provide comprehensive technology and internet marketing solutions for travel companies, tour operators, leading hotels, distribution / nodal companies that help our clients to succeed in rapidly changing environment. Our travel booking engine is a framework based web application with comprehensive B2B, B2C and Admin modules defined on three tier architecture. Please have a look at following link:

    We develop following to cover the entire spectrum of technology solutions in travel domain.

    Flight / Airline Booking Engine (Amadeus, Sabre, Galileo, Worldspan, Travelport integration)
    Hotel Booking Engine
    GTA, TravelCube, HotelBeds, HotelsPro, Tourico, Travco, Agoda, Booking.com, Expedia, Jac Travels, TransHotels integration
    Holiday Packages Booking Engine
    Car Booking Engine
    Bus Booking Engine
    Third Party API Integration
    Own Inventory Reservation System (B2B/B2C/B2B2C)
    While Label Product
    SEO & Social Media for Travel Domain

    Hotel API Integration Solutions (Latest Project: www.holidaysworld.in)

    Holiday World is one of the leading online hotel booking search engine. Its been integrated with four APIs – GTA, Kuoni, Hotel Beds and Tourico. Features like search and sort by various parameters, enable users to book significantly discounted accommodation at more than 96000.00 hotels in 15,000 destinations across 190 countries. Please have a look at:

    To know more about us, please visit . You can call us at +91.80.40593555 / +1.323.300.5649 and email us at
    With Regards,
    David Mathew
    Business Manager
    PROVAB TECHNOSOFT

    IN : +91-80-40593555
    USA : +1-323-300-5649

    Keyword:

    hotel booking engine, hotel booking system, hotel booking software, hotel reservations system, hotel reservation system, hotel reservation software, central reservation system, booking software, booking system software, Hotel Reservation Engine, reservation system software, online booking software, online reservation system, hotel management software, online booking system, airline reservation system, galileo reservation system

    Airline Booking System, Flight Booking System, Airline Booking Systems, Airline Reservation System, Holiday Packages Booking Engine, Car Booking Engine, Bus Booking Engine, Third Party API Integration

    Tags : Amadeus Software, Amadeus GDS, Amadeus Airline, Amadeus Hotel, Amadeus Booking System, Amadeus API, Amadeus Travel Software, Amadeus XML, Amadeus Airline Reservation System, Amadeus Integration

    Airline-Booking-System Flight-Booking-System Airline-Reservation-System
    Holiday-Packages-Booking-Engine Car-Booking-Engine Bus-Booking-Engine Third-Party-API-Integration

  • What is a Green Hotel Six Things No Green Hotel Should be Without

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    September 8, 2020 /  Hotel and Restorant

    It seems as if you cant turn around anymore without running into something “green.” Nowhere is that more true than in lodging. Green hotels or at least, those calling themselves green are sprouting up everywhere, and travelers are becoming increasingly more aware of what to look for and how to judge whether or not a green hotel actually is well, green!

    You want your guests to know without a doubt that theres no green-washing happening at your green hotel. Ive put together a green hotel checklist so you can see how your property stacks up. Does your property have:

    Staff Buy-In and Ongoing Education: In a truly green hotel, everyone from the front desk staff to the owner and everyone in between fully understands, supports, practices and can communicate the propertys environmental policies.

    A Working (and funded!) Energy Strategy: Todays green hotels go beyond just changing a few light bulbs and implementing a linen reuse policy. They analyze their energy efficiency including conducting Energy Star benchmarking — and then seek out and apply for incentives, rebates and loans that allow them to make meaningful changes in their consumption.

    A Green Purchasing Plan: From locally-grown organic produce for its banquet salads to environmentally sensitive cleaning products and furnishings, green hotels know where and how to source the most cost-effective earth-friendly products.

    Green Hotel Certification: A green hotel designation from a certifying body that does on-site audits assures your guests that your property has met rigorous environmental standards.

    Specialized Marketing: Green hotels recognize that expertly targeted internet marketing is vital to their ongoing success in an increasingly competitive industry.

    So how does your property stack up? I know it seems daunting to meet all those requirements, to track down trustworthy, LEED-Accredited Professional advisors, find rebates and incentives, train everybody, and still manage to run a lodging facility who has time for that?

    Thats why I created EcoGreenHotel to be a one-stop shop. We have trainers, engineers, financial advisors, purchasing and marketing specialists, thousands of quality green products and a certification program to meet the needs of every type and size of lodging facility at all stages in the green hotel process. We are LEED-Accredited Professionals specializing in energy efficiency. We can help your property achieve all of the above in the most cost-effective way possible, and we can start today.

    About EcoGreenHotel EcoGreenHotel is a company dedicated to helping lodging facilities address energy and environmental solutions. Sustainability services are strategically designed to help hotels identify incentives, rebates, and grants to allocate toward energy efficient solutions to decrease energy costs and achieve the Triple Bottom Line. EcoGreenHotel also offers Energy Star Benchmarking and Energy Efficiency Analysis. For further information visit www.EcoGreenHotel.com or call 888.229.0213.

  • Enjoy the option of online hotel booking Website across India

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    September 7, 2020 /  Hotel and Restorant

    Silicon Valley Bangalore is the capital of State Karnataka, one of the rich commercial and business Hub. City alone is the major tourist spot and a melting point of all the styles of culture, cuisines, music, shopping, fun and Entertainment etc. If you wish to visit Bangalore to enjoy the vacation with your family or friends, then online Hotel booking website is the best way to make your staying comfortable with all your requirements. Website that lists you all the Indian Hotels Available as per your search destination, and all the facilities afforded in the particular hotel will also be listed out here.

    Online hotel booking website is the wonderful opportunity that gives you a chance of prior hotel booking for your scheduled plans. If you wish to enjoy staying in lavish hotel then website lists you all the Luxury hotels in Bangalore. Along with that as per your choice of hotel, it drops you the types of rooms available, to what extent the rooms are kept clean, Available food variety, lodging and additional hospitality provided in this hotel will be listed here. So as per your choice rooms can be booked in advance by online website. If you are travelling to Bangalore for any professional works and you need to book the rooms in Bulk and looking for star hotels then, Website lists you all the Star Hotels in Bangalore that acknowledges the moderate fee structure when compared to other portals.ls.

    Website also acknowledges you the Fee structure mentioned in the website will be final for your stay for the mentioned amenities, so no additional charges and hidden charges need to be paid. If you have a limitation in the financial credit and if you are looking for a normal hotel with no more luxurious required then website lists you all the . You can check for the amenities offered for the respective hotels and book the rooms of your comfort ability. And website promises you the pay will be worth for the provided services in the Hotels.

    Seasonably the room rates goes on increases, so need to Hurry up for Hotel Booking for the Scheduled plan of trips. Online hotel booking website eliminates Booking agents and additional payment from your path and make the steps easy to book the hotel online. If you are looking for adjoined only with basic amenities then, website lists you all the hotels in this category. Simple designed website makes you to book at the shortest and easiest steps of online hotel booking with no risks and challenges.

  • Scabies Mites from Hotel Beddings

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    September 3, 2020 /  Hotel and Restorant

    Scabies happens to be one of the most discussed communicable parasites on the web. Loads of posting are dedicated to the subject and there are people who claim to receive the infestations from their hotel beddings. There is a myth that scabies is a disease confined to the poor countries, however it has to be realised that there are 300 million cases of scabies each year, out of which 1 million cases are reported from United States itself.

    Scabies on humans is caused by parasites known as Sarcoptes scabiei var. hominis. The adult female mite would burrow into the upper surface of the skin and deposit eggs. With this reproductive cycle under the skin, the infestation can cause itchiness and rash. The symptoms are known to appear about 2-6 weeks after the initial exposure and can appear sooner if the individual has been infected before. The condition is known to spread through direct skin contact, even if the infested individual does not show any symptoms.

    As reported by the Centre for Disease Control and Prevention (CDC), scabies could be passed on by prolonged skin contact, however in case of Norwegian scabies; the infestation could be passed by brief exposure to the bedding or the clothing of the infected individual. There have been cases where people have contracted scabies from the rooms of well-known motels. There are thousands of hits on the internet with the search term -Scabies from Hotels’. At the same time as direct skin transmission is the most prevalent mode, hotel beddings seem to be overlooked and highly under diagnosed.

    There are numerous different ways to kill scabies naturally instead of using dangerous chemicals such as permethrin. If your looking to kill your scabies with 3 items from your grocery store within 24 hours you should Visit

  • Hotel management education blends hospitality and business practices

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    August 25, 2020 /  Hotel and Restorant

    Have you seen swan-shaped towels displayed on beds, raised petals across your floor or chilled wine in your suite? This is a display of perks by hotels for their guests. If you’re interested in hospitality, tourism, and management, a hotel management degree is what you may be interested in. Centennial College offers a practical and valuable college education in its Hospitality Management – Hotel and Resort (1807) program.

    The four semester program in the School of Hospitality, Tourism and Culture at Centennial caters to the needs of the hospitality industry, focused on hotel and resort administration. Since this is a management course, students will delve into various departments within hotels and resorts such as food and beverage, facilities and housekeeping, events and catering, human resource planning, marketing and promotions, financial management, and over general site management. Therefore, students can easily get into different professions and work within the hospitality industry, and get hired by hotels and resorts.

    Here is an in-depth look at the courses and program highlights:

    Front Office Operations: Known as the -heart- or -nerve centre- of hotel operations, students will learn the processes of guest reservations and front-line customer service

    Housekeeping & Facilities Management: The physical attributes of hotels affect the overall guest experience, so students will learn about the operations, efficiencies, and solutions to cleaning and building maintenance, cleaning products and equipment inventories, and heating, ventilation and air conditioning systems

    Principles of Food, Beverage & Labour Cost Controls: a managerial perspective in food service operations, as they relate to cost controls, balances, inventories, and waste management

    Introduction to Hospitality Accounting: related to other courses, this one will focus on the financial well-being of a business where costs will be examines in accounting reports

    Hospitality and Tourism Marketing: studies in marketing with a focus on the hospitality and tourism industry, including vacation packages and promotions, customer management systems as used in hotels, and events and promotions practices

    Hotel Sales and Marketing: a specific course on the customer relationship and sales area in marketing and how customer relationships drive sales and grow profit in the long-term

    Special Events Practicum: an interactive in-class discussion with cases and practical application as it pertains to catering and special events management

    Hotel & Resort Field Placement: further hands-on training Is provided with full day experience at real employers within the industry

    Customer satisfaction and hospitality standards are raised by the Hospitality Management – Hotel and Resort program. equips students with the academic and practical training required in the hospitality industry, specifically in hotel and resort operations. The mixture of business-focused courses and hospitality principles help graduates find a broad list of job openings within the industry.

  • Choosing Your New York Hotel Location

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    August 23, 2020 /  Hotel and Restorant

    A trip to New York City entails a little pre-planning to ensure you will experience everything the Big Apple has to offer. Consider the location when booking your hotel in New York; the cost of the hotel is a good starting point, however, choosing the location may, in the end, save more time and money.

    It is wise to choose your neighbourhood location in relation to the distance to subway, museums, and Broadway shows. For the most part, the majority of Manhattan is fully accessible to convenient sub stations; however, a transfer from Grand Central Station is necessary to visit the most popular tourist attractions. Grand Central Station, located in Midtown, is a short walking distance from boroughs such as Time Square, Murray Hill, and the Garment District.

    The borough you choose has an influence of its own. Keep this in mind when booking . Murray Hill is a quiet neighbourhood with many beautiful brownstones, close to the United Nations, and is only a short six-block walk to Grand Central Station. There are several good restaurants and grocery stores in the area. On the other hand, consider Midtown, and experience the city that never sleeps. Times Square, Broadway, Roxys, and the largest toy store in the world are here in Midtown. Lastly, the Garment District, with the exception of Wall Street, purports some of the largest businesses in New York. This area buzzes Monday through Friday but traffic slows slightly on weekends.

    The crme de la crme tourist designations that you don’t want to miss are the Empire State Building, Central Park, and Wall Street. Shoppers will want to spend time at Macys, Bloomingdale, and Century 21 (located near the World Trade Center memorial). Choosing the best restaurants is a daunting task because there are so many good cuisines in New York City, you really can’t go wrong. Try a bagel from the street vendor, a coney from Papayas, a pastrami sandwich from Carnegies, or cheesecake from Roxys.

    After all these wonderful eats, a leisurely walk in Central Park is the perfect destination. A tribute, Strawberry Fields, is there to commemorate the late John Lennon, along with a zoo, lakes and castles. For art lovers, the Museum of Modern Arts is nearby.

    Pre-planning the choice of hotel by location may give you more time to take in attractions and make your trip to New York City a more memorable experience.

  • Chicago Hotel – Which is Which

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    August 23, 2020 /  Hotel and Restorant

    The city of Chicago has amazing choices when it comes to hotel accommodations . Therefore, if you are planning to go on a vacation, Chicago is definitely a great choice. You can find hotels from inexpensive to lavish accommodations in Chicago. You may not know this but Chicago is considered to be one of the top tourist destinations because of its spectacular views including its natural beauties. Booking ahead of time is a great idea if you want to avail of discounts whether you would want to stay at the luxurious Congress Plaza Hotel or any other hotels in the downtown area. With thousands upon thousands of travelers, you could have a difficult time getting a place to stay if you don’t make advance reservations. Of course, when you want to get the best deals, timing is always important. You need to be aware of the peak and slack seasons and check out whatever packages will apply within such time frames. Room rates will definitely be affected by these seasons, therefore, it’s wise to know them beforehand before getting to the city. Knowing about these things would be difficult especially if you are a tourist therefore, employing a travel guide is a wise decision because they can give you all the necessary information that you will be needing when it comes to choosing a hotel to stay.

    As you make your choice, also consider proximity issues. Choosing to stay in affordable hotels which are near great views and attractions is a wise idea if you are into sightseeing. Choosing a hotel which is near the business capital is also good if you are on a business trip. But you don’t have to worry because Chicago offers ample alternatives, either way. Of course, the more options you have, the more you need to research on the different hotels you can stay in, including their exact location, their rates, perks and distance from the airport and other transportation stations.

    Travelers have this common mentality that price equals quality which is a very big fallacy. This isn’t applicable at all times. You may be surprised to know that there are affordable hotels in Chicago that offer great service and amenities. However, if you have extra leeway in your budget and would like to taste the city in luxury, then you can opt for the luxurious hotels which, themselves, could be tourist attractions.

  • Budget Hotels Paharganj

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    August 21, 2020 /  Hotel and Restorant

    Are you going to stay in Paharganj and wondering which budget hotel would be better? Well, there is no dearth of budget hotels in Paharganj and the adjacent area. After all, Paharganj is an area that probably has the maximum number of budget hotels in the city. Yet there would be only a few that are competent enough to meet all your requirements. Among the most prominent of budget hotels in Paharganj, the reputation of Hotel Gold Regency is tantamount with comfort. The hotel is known for the exceptionally good services that it offers. The hotel has the finest rooms, the most courteous staff, excellent facilities and great food all fitting into ones budget.

    Since its inception in the year 1997, the hotel has been able to carve a niche for itself among the tourists that visit the city. This hotel has hand picked highly experienced professionals from the five most prominent deluxe hotels including Maurya, Oberoi, Taj, Le Meridian and Clarks. Owing to this very fact, the hotel has become one of the most professionally managed hotels around the city. The hotel is strategically located from the perspective of tourism and international tourists of various nationalities throng this place all year round. In fact, 90% of the occupants are invariably international tourists. It also merits a mention that the hotel has always enjoyed a steady and consistent occupancy of 80% which is an exemplary feat in the industry.

    The hotel offers a huge list of quality services. The rooms in the hotel are elegantly decorated and the interiors and exteriors have been designed by competent professionals. All the rooms in the hotel are air-conditioned with attached bathrooms that are adequately equipped with modern facilities. The rooms also have satellite TV and the facility of landline connection with local, STD and ISD is also provided. Other services include:- 24 hour room service, cyber caf, restaurant and bar, travel and tour desk, laundry, medical services, Airport pick and drop facility, car rental facility, 24 hrs generator backup, non smoker room, free newspaper etc.
    There is also a handicraft store in the hotel which makes an interesting attraction for everyone who visits the hotel. Since the hotel never compromises on quality and provides excellent services at a cheap rate, it has emerged as a paragon amongst the budget hotels in Paharganj.For more info visit:

  • Do Your Hotel Reservations Online!

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    August 16, 2020 /  Hotel and Restorant

    There is absolutely no dearth of information on how to make a hotel reservation today. In spite of this, why is it that we do sometimes get into a fix trying to make a reservation in a hotel. If there is one thing that we tend to do is, waiting till the last moment to make a reservation. There will be people who tell you that if they were aware of the fact that they had to reach a particular place, they would have made the reservation early enough. This is not always possible and that is why we end up reaching the doors of a hotel, only to find that a room is not available, because prior reservation was not done.

    There are a few points that need to be kept in mind if you want a proper and confirmed reservation to be made every time you need to travel and stay in a hotel. Some of them are:

    oTry to plan your trip as much in advance as possible.

    oGive yourself a few options when it comes to dates, this way you might be able to find more than one option when you are looking for suitable accommodation.

    oIf you are too busy to check things for yourself, you could get one of your staff to it. This would be possible if you were in a position of authority. If on the other hand, this was not possible, it would be good for you to take some time off and check for yourself, the details about the hotel that you intend to reserve a room in.

    oIf you are not familiar with the place that you are going to, you need to find out where exactly the hotel is located. In fact, it would be better if you knew how far the hotel is from the airport or station.

    oIt would help if you got to know what other special facilities, the hotel has on offer. For instance, if the hotel has a gym, or a pool table, you know that after you have finished your days work, you can unwind and really relax. This could be a good way to relax, even while you work.

    Whatever be the parameters that we try to set, we always to tend to think or rather take a hotel for granted. This is probably the chief reason why we are not able to plan our reservations as they should be planned.

    If you are not a business person, and you wanted to stay in a hotel, while on holiday, then you need to look at making reservations from a totally different angle. Here the emphasis would be on comfort and extras a hotel where you could do more than just stay. For instance, if you were traveling to Thailand, on a holiday, you would want to do much more than just sit in your room. Planning and making necessary reservations become even more important when you are on holiday.